TCAST Limited Privacy Policy

TCAST Limited is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of General Data Protection Regulations (“GDPR”), the Data Controller is Teresa Ayre at info@tcastlimited.com

Information we may collect from you

When you provide information to TCAST Limited, either because you are looking for employment, looking to recruit new staff, requesting help to develop business strategy, to launch a new product, to request a service or make an enquiry, we may ask for specific information from you to provide that service to you.

We may collect and process the following data about you:

  • You may give us information by corresponding with us by e-mail, phone, in person or otherwise. This includes information you submit when you provide your Curriculum Vitae , Job Specification, Project Brief or make a general enquiry. The information you give to us may include your name, address, e-mail address and phone number as well as information about your work, job role, skills, qualifications , experience or confidential company information.
  • Information we collect about you with each of your visits to our website, may automatically collect the following information:
  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time): page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse overs) and methods used to browse away from the page.
  • Information we receive from other sources. We are also sometimes work with third parties (including, business partners, contractors in technical and analytics providers, search information providers) and may receive information about you from them.

All individuals have the right to access the information TCAST Limited holds about them. TCAST Limited will also take reasonable steps to ensure that this information is kept up to date by asking you whether there have been any changes to information.

Any complaints or concerns about the storage and use of your data should be directed to info@tcastlimited.com

Cookies

Our website site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our site.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring users are finding what they are looking for easily.

Uses made of information

We use information held about you in the following ways:

  • To carry out our obligations arising from any contracts entered between you and us and to provide you with the information and service that you expect from TCAST Limited.
  • To provide you with information about services we feel you may benefit from.
  • To ensure that content from our website is presented in the most effective manner for you and your computer.

Information we collect about you

We will use this information:

  • To administer our website and for internal operations, including troubleshooting, data analysis and testing.
  • To improve our website to ensure that content is presented in the most effective manner for you and for your computer.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • As part of our efforts to keep our site safe and secure.
  • To measure or understand the effectiveness of our search facility.
  • To make suggestions and recommendations to you and other users of our site about the services we provide that may be of interest.
  • Information we receive from other sources. We may combine this data with information you give to us and facts that we collect about you.

Disclosure of your information

We may share your information with selected third parties. We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorised. When you provide payment information we may share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

We will share your information with third parties to carry out a service, for example sending Curriculum Vitae information to potential employers or Project Details to third parties for advice and technical information.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data to comply with any legal obligation and this includes exchanging information with other companies and organisations for the purposes of accounts, fraud protection and credit risk reduction.

Where we store your personal data

Information and records will be stored securely and will only be accessible to authorised individuals. We ensure that these individuals are trained and understand the contractual requirement for following good data protection practices.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Our website contains links to and from the websites of partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data.

Our Retention of Personal Data and your Right to Removal

TCAST Limited retains personal data for as long as necessary to provide the service you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly. The criteria used to determine the retention periods include:

  • How long is the personal data needed to provide the products and operate, this includes such things as keeping our systems secure and maintaining appropriate and financial records. This is the general rule that establishes the baseline for most data retention periods.
  • Do individuals provide, create or maintain the data with the expectation we will retain it until they affirmatively remove it? In such cases, we maintain the data until you request it to be deleted.
  • Is there an automated control that enables the customer to access and delete the personal data at any time? If there is not, a shortened data retention time will generally be adopted.
  • Is the personal data of a sensitive type? If so, a shortened retention time would generally be appropriate.
  • Has the user provided consent for a longer retention period? If so, we will retain data in accordance with your consent.
  • Is the TCAST Limited subject to a legal, contractual or similar obligation to retain the data? Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation or data that must be retained for the purposes of litigation.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on the website. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: info@tcastlimited.com